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- Author: Louise Downe
- Publisher: BIS Publishers
- Year: 2020
- Pages: 224
- ISBN-10: 9063695438
- ISBN-13: 9789063695439
- Format: 13 x 19.3 x 1.8 cm, minkšti viršeliai
- Language: English
- SAVE -10% with code: EXTRA
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Description
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a good service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a good and bad service and describing the common elements within all services that mean they either work for users or don't.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.EXTRA 10 % discount with code: EXTRA
The promotion ends in 22d.17:16:14
The discount code is valid when purchasing from 10 €. Discounts do not stack.
- Author: Louise Downe
- Publisher: BIS Publishers
- Year: 2020
- Pages: 224
- ISBN-10: 9063695438
- ISBN-13: 9789063695439
- Format: 13 x 19.3 x 1.8 cm, minkšti viršeliai
- Language: English English
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a good service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a good and bad service and describing the common elements within all services that mean they either work for users or don't.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Reviews